Build faster. Automate more.
Run cleaner.

I’m Brett Karl—Founder & Principal Consultant at Info Tech Consulting. I help teams modernize operations on ServiceNow through architecture, automation, integrations, and practical AI enablement.

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Architecture Automation Integrations Now Assist Enablement Website Development Cloud Hosting Network / Wireless Mobile App Development Graphic Design Federal / Regulated
What I deliver
  • Roadmap + governance you can execute
  • Workflow automation that reduces manual steps
  • Integrations that don’t break at scale
  • Workspace/UI Builder experiences that users adopt
  • Clear reporting for leaders: work, risk, outcomes
Brett Karl
About

Brett Karl

Founder & Principal Consultant. Hands-on execution across ServiceNow architecture, delivery leadership, security, integrations, and user experiences.

I typically engage to assess your environment, define a roadmap, and implement the work—designed to scale and built to be supportable.

13+
Years ServiceNow
ITSM+
Platform Delivery
Fed/DoD
Regulated Envs
Core Services
  • Architecture & roadmap planning
  • Implementation & production support
  • Workflow automation
  • Integrations (IntegrationHub / APIs)
  • Workspace / UI Builder experiences
Skills
  • ITSM, CRM, ITOM, HRSD, Integrations, UX/UI, AI
  • JavaScript, ACLs, Script Includes, AngularJS
  • REST APIs, data modeling & CMDB
  • Dashboards & exec reporting
  • Regulated / federal environments
Certifications & Education
  • Degree in Network Security
  • Degree in Business Information Systems
  • AWS Certified Cloud Practitioner
  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Implementation Specialist – ITSM
  • ServiceNow Micro-Certification – Service Portal
Typical outcomes: cleaner intake, faster fulfillment, fewer manual steps, and better visibility into work and risk.
Website Portfolio

Selected Work

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Portfolio image
What I Help With

End-to-End Technology Delivery

ServiceNow is the core. These capabilities support real-world execution.

ServiceNow Consulting & Delivery

Architecture, automation, integrations, and platform delivery focused on outcomes—not slide decks.

  • ITSM, ITOM, CRM, HRSD, Integrations, UX/UI
  • Workflow automation & Flow Designer
  • IntegrationHub & REST APIs
  • Workspace / UI Builder experiences
  • Now Assist & practical AI enablement
Website & Application Development

Modern, maintainable applications and websites built to support business workflows.

  • Website development (PHP, HTML5, CSS3, JavaScript)
  • Angular & frontend frameworks
  • Mobile app development (Android-based)
  • Backend APIs & system integrations
Hosting, Infrastructure & Servers

Reliable infrastructure designed for performance, security, and scalability.

  • Linux-based hosting & LAMP stacks
  • Cloud hosting (website & storage)
  • Windows servers (AD, Exchange)
  • Custom server builds & load balancers
Design, Data & Supporting Systems

The foundational pieces that make platforms usable, reportable, and trusted.

  • Graphic design (web, branding, marketing assets)
  • Database design (MySQL, MSSQL, PL/SQL, DB2)
  • Data modeling & reporting
  • Network setup (gateways, switches, access points)
Bottom line: I don’t just design solutions—I build, integrate, and support the systems that keep them running.